Order Cancellation
How can I cancel an order?
You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email canvavibe@gmail.com and we’ll help find an alternative solution.
I accidentally canceled my order, can I resume it?
If you’ve canceled your order on-site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email canvavibe@gmail.com if you have any questions — we’re here to help.
I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled?
If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at canvavibe@gmail.com (and include your original #GLO order number) and we’ll take a look!
I don’t see the option to self-cancel! How can I cancel my order?
If you’ve placed an order containing a gift card, please email canvavibe@gmail.com as soon as possible (including your # order number and cancel/change request) and we can help.
CANVA VIBES Owned by Vista Advanced LTD
9169 W State St #2619
Garden City ID 83714
USA
Phone: +1 201-649-7711
71-75, Shelton Street, London,
Greater London, WC2H 9JQ,
UNITED KINGDOM
Phone: +44 7520 619880
Email: canvavibe@gmail.com